Tap and pay validators to roll out across Adelaide train network

Monday, 5 June 2023

Tap and pay convenience will be available to all commuters across Adelaide’s entire public transport network, with new smart validators to be installed on all Adelaide Metro train services – completing the rollout that began with trams and buses.

$7 million over three years has been allocated in this month’s State Budget to implement the final Tap and Pay rollout on all Adelaide Metro trains, giving customers the same easy ways to pay already enjoyed on trams and currently being rolled out to all buses across the network.

This new funding will also be used to replace barrier gates at Adelaide Railway Station.

New electric trains on the Gawler Line have already been fitted with smart validators. These validators are currently metroCARD only but will start accepting credit cards when the broader Tap and Pay rollout is completed on all trains by mid-2025.

This will allow customers to choose to use their Visa or Mastercard – including on their smartphone or other device – as well as their metroCARD to easily transfer between all Adelaide Metro buses, trains and trams, with a consistent experience and one type of smart validator aboard all vehicles.

While using a metroCARD currently remains the best option for customers who transfer to other services or travel with a concession fare, Tap and Pay is a convenient option that makes public transport more accessible for many people, particularly occasional passengers and those visiting Adelaide.

Tap and Pay fares are charged as a regular metroCARD fare (Peak or Off-peak) and valid for two hours.

As smart validators replace old validators, paper MetroTickets are being phased out.

Paper MetroTickets will remain available on trains during this ticketing upgrade, however customers are encouraged to visit the Adelaide Metro website to find out which ticket type best suits their needs.

Of course, South Australian Seniors Card holders can still enjoy free travel all day, every day across the entire Adelaide Metro network.

Adelaide’s central railway station precinct will also get an upgrade - the State Budget will include an investment of $15 million for Renewal SA to waterproof the plaza to the west of the Adelaide Railway Station, adjacent North Terrace.

With the construction of the plaza having occurred 35 years ago, issues including water leaks onto the rail platforms below have recently become more evident.

These critical funds will deliver a new waterproofing membrane and drainage system to ensure the continued functionality of the station.