The Agency's Performance

Completed the review and released the updated design for the North-South Corridor, River Torrens to Darlington (T2D) Project.

Commenced procurement for the major works component of the T2D Project with the release of the Expression of Interest.

Completed the South Eastern Freeway heavy vehicle safety review in collaboration with industry to improve safety on the freeway descent to Adelaide.

Released a comprehensive pipeline of works to industry in August 2022.

Continued strategic business case development for the High Productivity Vehicle Network which includes the Eyre Highway, Greater Adelaide Freight Bypass, Murray Bridge to South East Links, Sturt Highway and Dukes Highway.

Progressed planning activities including the Mount Barker transport study, Springbank Road safety report, and Northern Suburbs East – West transport study.

Finalised planning and design for the Marion Road — Anzac Highway to Cross Road Tram Grade Separation projects.

Confirmed the site for the new Adelaide Aquatic Centre and commenced design work.

Commenced design of significant health infrastructure projects including the South Australian Ambulance Service Headquarters, the Flinders Medical Centre Expansion and the New Mount Barker Hospital along with a program of new and replacement ambulance stations and new mental health facilities.

Continued to develop business cases and participate in governance assurance reviews on projects for assessment by Infrastructure South Australia.

Commenced the development of passenger transport studies to assist in achieving the State Government’s commitment of net zero emissions by 2050.

Reached an agreement to enable a collaborative approach with Keolis Downer Adelaide and Torrens Connect, to return the operation of Adelaide’s rail network back to government by 2025.

Introduced free metropolitan public transport at all times for Seniors Card holders from
1 July 2022.

Progressed the Regional Bus Passenger Services Procurement.

Continued progressing initiatives towards the target to achieve net zero emissions by 2050.

Introduced bike friendly carriages on the Belair rail line November 2022.

Rolled out the next generation of smart validators that can read metroCARDs, credit/debit cards and digital QR tickets on the O-Bahn bus fleet in November 2022, and continued the rollout across the remaining bus fleet.

Completed planning for new bus routes for the Riverlea and Lightsview communities and modified 230 and 232 bus routes on Days Road, Pym Street and Harrison Road. Lightsview initiative was announced in May 2023 while Riverlea was announced in July 2023.

Refreshed City Connector buses in May 2023, with wraps containing two types of artworks installed to improve the visibility and awareness of the Service.

Coordinated additional and special public transport services to cater for the significant increased demand generated by the AFL Gather Round and LIV Golf tournament (both held in April 2023).

Commenced main works on the expansion of the Tea Tree Plaza Park ‘n’ Ride.

Reintroduced managed taxi ranks and introduced more inspectors to monitor and enforce the Passenger Transport Act 1994, strengthening compliance activity for taxis and rideshare.

Provided eligible registered taxi owners with rebates for Compulsory Third Party insurance premiums paid in the 2021-2022 and 2022-2023 financial years.

Extended the working life of Access Cabs to 10 years, with the regulations coming into effect from 1 July 2022.

Tested Australia’s first hybrid train throughout April and May 2023.

Responded effectively to the River Murray flood event from late 2022, which included ferries operations, road response and marine safety.

Continuing to rebuild and repair the Morgan Dockyards following extensive flood damage, with a significant amount of work completed in May 2023.

Service SA responded effectively to customers affected by third party data breaches, including the large Optus data breach in September 2022.

Extended Service SA operating hours to include Saturday for five key metropolitan centres in May 2023.

Continued the modernisation of Service SA Customer Service Centres with improved Reception and positioning of the Self-Assisted zone at the Mitcham Centre.

Expanded the conditional registration scheme to include classic and historic vehicles manufactured prior to 1997, and reinstated outer area concessions, increasing the number of vehicles eligible for cheaper car registration.

Launched the inaugural South Australian Car Club Program which provides support to local car and motorcycle clubs across South Australia.

Achieved growth in special plates, resulting in 9.8% of all registered vehicles displaying a special plate.

Increased the cleaning schedule for major arterial roads (Southern Expressway, Main South Road and Victor Harbor Road) and worked with councils on the maintenance of town entrances at Willunga and McLaren Vale.

Installed QR codes on road condition signs across the state’s unsealed road network to provide travellers with direct access to the Outback Roads Warning webpage to check road condition information and closures.

Issued 63 Community Infrastructure Grants.

Completed restoration works on the Kingscote main jetty.

Commenced construction of the O’Sullivan Beach Boat Ramp Upgrade.

Delivered asphalt resurfacing, kerb replacements and track upgrades for the 2022 Adelaide 500.

Continued to deliver various programs of work to resurface and rehabilitate inner urban roads and reseal and rehabilitate rural roads.

4,612 kilometres of road approved as part of the heavy vehicle route network (RAVnet) across the B-double, road train and Performance-Based Standards networks.

Continued to introduce new electric trains into the network to support all electric services on the newly electrified Gawler line.

Completed construction of the first stage of Morialta Secondary College, allowing Year 7 students to commence Term 1 of the 2023 school year.

Completed construction of the Coopers Stadium upgrade, Lyell McEwin Hospital Emergency Department upgrade, Mount Barker Hospital Emergency Department Upgrade, and Adelaide Women’s Prison upgrade.

Progressed the delivery of over 130 social infrastructure construction projects to upgrade existing and develop new schools, correctional and sporting facilities in conjunction with South Australia’s significant investment in health and technical college infrastructure.

Commenced construction of significant infrastructure projects including the South Australian Sports Institute, Lyell McEwin Hospital 48-bed expansion, second tower for Adelaide Botanic High School and the Findon Technical College.

Completed the Ovingham Level Crossing Removal Project in early 2023, with the new Torrens Road bridge and upgraded intersection of Churchill Road and Torrens Road open to traffic and the refurbished Ovingham Railway Station reopened to passengers.

Completed the Port Wakefield Overpass and Highway Duplication Project in January 2023, and progressed the Augusta Highway Duplication Project, between Port Wakefield and Lochiel.

Completed the Joy Baluch AM Bridge Duplication, with the bridge fully open to traffic with dual lanes on both bridge sections operating in June 2023.

Continued major works on the Main South Road Duplication and Victor Harbor Road Duplication projects as part of the Fleurieu Connections package.

Major intersection upgrades: Cross and Fullarton open to traffic December 2022; Nottage Terrace and North East Road opened to Traffic April 2023; continuing works for Glen Osmond and Fullarton roads.

Continued works on the Old Murray Bridge Refurbishment Project and works on key regional highway corridors, including the Sturt, Eyre, Barrier, and Horrocks Highways.

Continued works on the upgrade of the Strzelecki Track, which includes rehabilitation works and sealing along sections of the
472 kilometre track.

Commenced early works for the Majors Road on-off ramp on the Southern Expressway.

Commenced early works on the Port Rail Spur.

Commenced works on the Prospect Pocket Park opposite ‘Scotty’s’ Motel.

Commenced main works on the Heysen Tunnels Refit and Safety Upgrade as part of the South Eastern Freeway Upgrade.

Commenced the delivery of the Freight Highway Upgrade Program, jointly funded by the Australian and South Australian governments. Works will be undertaken over the next decade, to upgrade the freight corridors along the Stuart Highway, the Augusta Highway and the Dukes Highway.

Released South Australia’s Road Safety Action Plan 2023-2025 (the Action Plan).

Extended funding for road safety research until at least 2025 with an annual $1.5 million contribution to the University of Adelaide’s Centre for Automotive Safety Research (CASR).

Undertook mobile phone detection camera technology trial in March 2023.

Expanded the “On The Right Track” program to provide heavy vehicle driving lessons and testing in communities in the Anangu Pitjantjatjara Yankunytjatjara Lands as part of a broader commitment to Aboriginal road safety.

Continued to grow On The Right Track
client-based numbers with expansion into Flinders Ranges and Far North locations across South Australia.

Carried out compliance activities for vessels in State waters, conducting 3,068 vessel inspections.

Implemented a number of marine safety restrictions under the Harbors and Navigation Act 1993 – section 67 on operations on the River Murray during the flood event, to keep river users safe due to the flood conditions.

Deployed signage (211) and assessments to navigational safety (284) to assist with safe navigation during the flood event.

Undertook consultation on YourSAy on options for safer speed limits on beaches.

Undertook consultation on the use of privately owned electric mobility devices (e-scooters) on roads and other public places in South Australia.

The Department’s blended learning model for employees provides 70% of learning through
on-the-job experience, 20% through mentoring, coaching and networks and 10% through formal training programs. It ensures learning and development is not only achieved through formal education and structured learning but is also reliant on experiences and exposure.

The increased availability of in-person employee participation and training attendance has seen our training investment remain steady. During
2022-2023, $1.17 million was invested in formal learning and development for employees with a strong focus building capability and delivering results through occupation specific training and varied leadership development as well as the Department’s Four Step Aboriginal Cultural Footprint Program.

77% of employees (including managers) had completed formal performance management reviews as at 30 June 2023, noting the process requires at least two formal conversations between managers and employees per annum.

Department employees have Performance Learning Agreements which are facilitated and documented through our online system TALENT.

The Department continues to maintain a performance culture underpinned by regular conversations between employees and managers to develop capability and review progress against performance standards and role outcomes.

In 2022-2023, a training program continued to be delivered to employees and managers to enhance their skills to have critical conversations as well as providing resources and online tools to support employees and managers to document priorities and outcomes.

The percentage of employees participating in the 2023 Influenza Vaccination Program was 56%, a slight increase from 2022. The 2023 program consisted of seven worksite sessions and was complemented by a large pharmacy voucher system.

10 worksites utilise the onsite walk and talk service. The traditional face-to-face service has an annual utilisation rate of 3% (of all employees). The effectiveness of the program is based on feedback received through customer satisfaction surveys. Customer satisfaction from the last 12 months indicated 75% were either satisfied or very satisfied with their EAP experience.

The Department’s Injury Management and Return to Work Program (Rehabilitation) is administered by the Department of Treasury and Finance Work Injury Services. The Department works in close collaboration with all parties to facilitate successful return to work outcomes for all involved. The Department’s Early Intervention Program continues to play an essential role in ensuring injured workers get the support they need as soon as possible.