The Agency's Performance

Released the Forward Work Plan – Major Programs 2023-2026 to assist businesses, suppliers, and contractors contribute to the major projects that will transform South Australia’s transport infrastructure.

Delivered the South Australian Freight and Supply Chain Strategy.

Developed a strategic business case for the High Productivity Vehicle Network which will support the operation of 53.5 metre road trains between Bordertown and Border Village, including a connection from the Dukes Highway to the Sturt Highway and the Sturt Highway to Outer Harbor.

Completed a strategic business case for the upgrading of Swanport Bridge to support 53.5 metre road trains.

Engaged a contractor to develop a Transport Strategy and Public Transport Strategy.

Continued transport studies for regions to identify key transport issues and opportunities aligned to land use planning.

Continued development of strategic asset management plan.

Commenced transport planning to support the development of growth areas.

Delivered a feasibility study into a tourist train in the Barossa Valley.

Continued development of Harbour Precinct Master plans for Cape Jervis and Penneshaw.

Completed a strategic business case for transition to zero tailpipe emissions for public transport – bus fleet and depot upgrades.

Progressed the development of a 10-year South Australia Level Crossing Safety Strategy through the State Level Crossing Advisory Committee.

Implemented a Sustainable Procurement Policy to ensure sustainability risks and opportunities are identified as part of procurement planning, and the Department’s procurement activity contributes to net zero emissions goals.

Opened the $43.5 million expansion of the Tea Tree Plaza Park ‘n’ Ride.

Progressed construction of the new Crafers Park ‘n’ Ride.

Continued construction of the new Port Rail Spur including the passing loop, signalling commissioning and the bus interchange, as part of the Port Dock Railway Line Project. Works continue on the railway station, Plaza area, Shared Use Paths and street scape upgrade.

Station upgrades underway at Clarence Park, Nurlutta and West Croydon railway stations  and the Ethelton Railway Station.

Upgraded 13 pedestrian crossings on the Gawler line.

Processed approximately 14,550 applications for heavy vehicle access via the National Heavy Vehicle Regulator.

Continued to maintain and operate the 12 River Murray ferries 24 hours a day/seven days a week, safely transporting approximately 1.6 million vehicles across the river, free of charge to the community.

Continued to work with the appointed Facilities Management Service Provider (FMSP) to stabilise core services and develop a sound relationship with government agencies.

Expanded the $25 lifting fee to cover trips undertaken by people with a disability who rely on access taxis, to people who are not a South Australian Transport Subsidy Scheme member.

Extended the maximum age limit for metropolitan access taxis to 12 years, acknowledging the significant costs associated to set up an accessible vehicle in comparison to a standard taxi.

Passenger transport transactions previously only available in one location have been made available across all Service SA centres.

Launched the Adelaide Metro Facebook page to promote Adelaide Metro online tools, upcoming events, service information and to improve the Adelaide Metro brand through engaging content.

Completed the rollout of next generation of smart validators that can read metroCARDs, credit/debit cards and digital QR tickets on the bus fleet.

Delivered a new digital QR Ticketing app ‘Buy & Go’.

Completed the rollout of real time passenger counters on 40 buses, for improved capacity planning and open data availability to customers.

Reinstated the 230/232 bus services along Harrison Road and Days Road after they were previously impacted by the Regency to Pym Project in 2020. This completed a commitment to return bus stops and closer access to bus services along Days Road, including 15 new bus stops.

Delivered a Go Zone frequency between Lightsview and the City.

Introduced new bus services into the Riverlea development in the outer north. New routes 402 and 450 were implemented providing weekday services to Salisbury and Elizabeth, funded by the developer for a period of ten years, or until the services become sustainable, if this occurs earlier.

Following ongoing feedback from residents of the Kalyra Retirement Village regarding limited weekend service frequency, routes 195 and 196 were extended on weekends from July 2023, to provide an hourly frequency between the Village and Blackwood, resulting in an improvement from the existing two hourly frequency.

Stage One of a commitment to additional public transport services into the Adelaide Hills was introduced, delivering a 15-minute service during the weekday interpeak period between Mount Barker and the city and additional services on Sundays.

Progressed the agreement to enable a collaborative approach with Keolis Downer Adelaide and Torrens Connect to return the operation of Adelaide’s rail network back to government in 2025.

Continued progressing initiatives towards the target to achieve net zero emissions by 2050.

Coordinated additional and special public transport services to cater for the significant increased demand generated by the AFL Gather Round, LIV Golf tournament, and FIFA Women’s World Cup.

Increased services for visitors to Outback SA and outback residents through the Outback Futures Project.

Worked with Aboriginal communities to identify practical improvements to the delivery of municipal services.

Completed works on the Prospect Pocket Park opposite ‘Scotty’s’ Motel on Nottage Terrace, at Medindie.

Completed installation of an Archway at Ludgate Circus, Colonel Light Gardens.

Works completed on the construction of a new junction into the Felmeri Homes development, at O’Halloran Hill.

Released the Marine Safety SA online store.

Released an online form for vessel special permits.

Completed major works on the Main South Road Stage 1 and Victor Harbor Road Duplication projects as part the Fleurieu Connections package, and commenced Main South Road Stage 2 (Aldinga to Sellicks Beach).

Conditional Registration Scheme for historic, left-hand drive and street rod vehicles expanded to include individually constructed vehicles, increasing the number of vehicles eligible for cheaper car registration.

Launched Koala State plates and Japanese special number plates with ten Special Edition Japanese plates auctioned in March 2024.

Conducted Round 2 of the South Australian Car Club Program, which issues grants to support local car and motorcycle clubs across South Australia.

Noarlunga Railway Station amenity and security upgrades, including the installation of new escalators.

Completion of works on the expansion of the Tea Tree Plaza Park ‘n’ Ride.

Significant upgrade of the Woodlands Park Railway Station including new wayfinding, upgraded station shelter, painting, platform surface replacement and the installation of CCTV.

Introduction of public amenities at the Old Reynella Interchange.

Commenced conversion of the 3,000 Class diesel railcars to include an energy storage and recovery system with 28 of the 50 railcars completed and introduced into service.

Repair to the road surfaces at Klemzig, Paradise and Noarlunga Centre interchanges.

Installed new wayfinding signage at Tea Tree Plaza, Aberfoyle Hub and Panalatinga bus interchanges.

Completed the upgrade of the O’Sullivan Beach Boat Ramp Upgrade.

Continued critical maintenance works and refurbishment of key structural elements of the Port Bonython Jetty to extend the operational lifespan.

Completed construction of a new, four-lane Pedler Creek Bridge, replacing the old two-lane bridge. The bridge also includes a Shared Use Path to provide safe access for cyclists and pedestrians travelling across Main South Road.

Reviewed and approved approximately 175 infrastructure projects on behalf of the department, councils and developers.

Continued to deliver various programs of work to resurface and rehabilitate inner urban roads and reseal and rehabilitate rural roads.

Established the South Australian Jetties Renewal Program to improve the condition and sustainability of the State’s jetties.

Completed maintenance dredging to the Port of Cape Jervis and O’Sullivan Beach boat ramps.

Award of the Tram Grade Separations Project Alliance.

Awarded 22 contracts for the North South Corridor as part of the enabling works.

Completed construction of the Adelaide Botanic High School Expansion, which included the development of a new integrated vertical building to accommodate 700 students adjacent to the existing facility.

Completed construction of the second stage of the new Morialta Secondary College, providing new learning and administration spaces, a performing arts centre, gymnasium and sports courts for up to 1,200 students in Years 7 to 12.

Completed the Findon Technical College, the first of a program of five technical colleges to be built.

Progressed delivery of a program of education construction projects valued at just under $50 million, to upgrade existing and develop new schools and preschools.

Works have started for the relocation of Warriappendi School and Torrensville Bowls Club at Thebarton, as part of the North-South Corridor program.

Completed construction of The Queen Elizabeth Hospital Redevelopment Stage 3 – Clinical Services Building and commenced construction of the new 24 bed Mental Health Unit.

Completed construction of new South Australian Ambulance Service stations at Port Augusta, Norwood and Woodville.

Commenced construction of the South Australian Ambulance Service Emergency Operations Centre.

Commenced construction of the Flinders Medical Centre Redevelopment, with works underway on the Margaret Tobin Mental Health Centre Upgrade and enabling works to facilitate the main development including relocation of the adjacent bus interchange.

Commenced construction of the Noarlunga Hospital Inpatient Expansion and Mental Health Unit.

Commenced construction of a 24-bed Mental Health Unit, Older Persons' Mental Health Facility and Cancer Centre at the Modbury Hospital.

Commenced construction of the Southern Fleurieu Health Service (Victor Harbor) Emergency Department Redevelopment.

Continued construction of the Gawler Health Service Emergency Department Redevelopment.

Continued construction of the Lyell McEwin Hospital 48 Bed Expansion.

Continued construction of the Repat Health Precinct - Ward 3 and 4 Geriatric Evaluation and Management Unit Redevelopment.

Continued Construction of the South Australian Sports Institute headquarters.

Commenced construction of the Adelaide Aquatic Centre.

Commenced construction of various South Australia Police facilities to accommodate functions relocating from the existing Thebarton Barracks.

Commenced design of the SA Forensic Science Centre.

Completed Main South Road Duplication Stage 1 (Seaford to Aldinga) and Victor Harbor Road Duplication, as part of the Fleurieu Connections project.

Glen Osmond Road and Fullarton Road Intersection Upgrade was opened to traffic in October 2023.

North-East Road and Nottage Terrace intersection opened to traffic mid‑2023.

Mitcham Hills Corridor, Main Road and Russell Street Upgrade opened to traffic in May 2024.

Augusta Highway junction with Clements/Venning roads opened to traffic November 2023 and fully completed in April 2024.

Six Sturt Highway rest areas completed.

Completed works on Old Murray Bridge and reopened to two-way traffic.

Commenced Main South Road Duplication Stage 2 (Aldinga to Sellicks Beach), as part of the Fleurieu Connections project.

Commenced major construction of the Majors Road Interchange on the Southern Expressway.

As part of the Tram Grade Separation Projects, works commenced on the Marion Road/Anzac Highway to Cross Road project.

Early works commenced on the Marion Road and Sir Donald Bradman Drive Intersection Upgrade.

Works commenced to upgrade the Brighton Road and Edwards Street junction at South Brighton.

Major works commenced at Cape Jervis and Penneshaw as part of the Cape Jervis and Kangaroo Island Ports Upgrade.

Continued works on key regional highway corridors, including the Sturt, Eyre, Barrier, Augusta, Princes and Horrocks Highways.

Continued works on the $215 million upgrade of the Strzelecki Track, which includes rehabilitation works and sealing along sections of the 472 km track.

Continued works on the Heysen Tunnels Refit and Safety Upgrade as part of the South Eastern Freeway Upgrade.

Continued delivery of the $500 million Freight Highway Upgrade Program, jointly funded by the Australian and South Australian governments (80:20).

Completed sealing of a 10.5 km section of Tea Tree Road, constructing three major floodways and one stormwater culvert to allow more water to run off the road.

Preparatory work for awarding the Torrens to Darlington Project major construction works package.

Continued enabling works for the T2D project.

Continued to deliver the package of $850 million Broader Network Upgrades to support the T2D Project.

Delivered 12 new Electric Multiple Units into service to enable all services on the Gawler Line to be electric trains.

Delivered zero emission public transport planning including a zero‑emission bus transition plan and strategic business case, and a technology feasibility study and strategic business case for the replacement of the diesel services on the Outer Harbor and Belair lines.

Introduced the first Battery Electric Bus into service with Adelaide Metro and commenced trials on another Battery Electric Bus and two Hydrogen Fuel Cell Buses.

Introduced to South Australia the new National Harmonisation of the Temporary Traffic Management qualifications which commenced on 1 February 2024.

Increased routine and targeted skid testing to prioritise surfacing treatments to improve safety.

Works continued to deliver the School Crossing Program.

Works commenced on the Main Road, Cherry Gardens safety improvements as part of the $150 million Adelaide Hills Productivity and Road Safety Package.

As part of the $168 million National Road Safety Program, works commenced on the Mallee, Thiele and Lincoln highways, and on Mannum Road and RM Williams Way.

Installation of red light and speed camera technology, and other safety improvements, at the Kensington Road crossing outside Marryatville High School.

Completed the initial roll out of mobile phone detection cameras at key metropolitan locations.

Reduced the default speed limit on beaches to 40 km/h (and 25 km/h when passing, or within 50 metres of a person) unless otherwise signposted.

Introduced the Ultra High Powered Vehicle Licensing Scheme.

Continued to progress reforms to Rider Safe training, including conducting stakeholder information sessions.

Continued the delivery of the Way2Go program, which promotes safer, greener and more active travel for primary school students and their communities.

Ongoing delivery of bicycle education to provide primary school‑aged children with practical skills and knowledge about cycling, traffic, and road rules.

Continued to work with Local Government and schools to deliver improvements to local streets that facilitate the safe movement of children and young people travelling to and from school.

Launched a trial of the ‘See me’ app to help people who are blind or visually impaired, to catch public transport.

Released South Australia’s Road Safety Action Plan 2023-2025 Annual Report.

Released outcomes of the personal mobility devices public consultation.

Continued to grow the On The Right Track program, expanding the program to include heavy vehicle driving lessons, assisting vulnerable and incarcerated people to obtain vital identification documents.

The Department uses a blended learning model for employees offering 70% of learning through on-the-job experience, 20% through mentoring, coaching and networks and 10% through formal training.

It enables learning and development through formal training that is heavily supported by engagement, experiences, and exposure across the department. Greater accessibility of relevant emerging leadership training opportunities has increased participation and driven an increase in our learning and development investment.

During 2023-2024, $1.3 million was invested in formal learning and development for employees with a strong focus on building the capability of current and emerging leaders, Graduates and occupation specific training needs, Mentoring and the Aboriginal Cultural Footprint Program.

There has also been an increase of completed Performance Learning Agreements across the department to 93% completed. Noting that 58% of bi-annual conversations are now due, as two formal conversations are required per annum.

The Department continues to maintain a performance culture underpinned by regular conversations between employees and managers to develop capability and review progress against performance standards and role outcomes.

In 2023-2024, an updated suite of training programs was introduced to support the Mental Health and Wellbeing of all employees. It also aimed to support managers to enhance their critical conversation skills as well as providing online resources and processes to document priorities and outcomes.

The percentage of employees participating in the 2024 Influenza Vaccination Program was 53%, a slight decrease of 4% from 2023. The 2024 program consisted of seven worksite sessions and was complemented by a large pharmacy voucher system.

A total of 11 worksites utilises the onsite walk and talk service. The traditional face-to-face service has an annual utilisation rate of 3.2% (of all employees). The effectiveness of the program is based on feedback received through customer satisfaction surveys. Customer satisfaction from the last 12 months indicated 86% were either satisfied or very satisfied with their EAP experience.

The Department’s Injury Management and Return to Work Program (Rehabilitation) is administered by the Department of Treasury and Finance Work Injury Services. The Department works in close collaboration with all parties to facilitate successful return to work outcomes for all involved. The Department’s Early Intervention Program continues to play an essential role in ensuring injured workers get the support they need as soon as possible.