Skip to main content

Privacy statement

We respect your privacy. This privacy statement tells you what information we collect and how we use and store it.

This privacy statement only applies to websites and applications run by the Department for Infrastructure and Transport. Our services contain links to other websites. If you click a link to another site and leave our website/application, this privacy statement does not apply to those websites.

Privacy guidelines

This site follows the Government of South Australia’s Information Privacy Principles (IPPs) to protect your personal information. We may update this privacy statement from time to time.

We will protect and handle your personal information in accordance with the IPPs and this privacy statement. We will not try to identify you if you are browsing anonymously, or share your personal information to a third party without your consent, unless the law requires us to.

Data automatically collected

We improve our products and services by using third-party analytics tools to support administrative and content management functions. These tools use cookies, log file data and code which is embedded on our website and applications to automatically gather non-personal data about visitors to our websites and applications.

Examples of the data may include:

  • your IP address
  • the date and time of your visit
  • the pages, links and documents you access
  • the search words you use
  • the time you spent on different parts of our website
  • how you arrived at our website, such as a search engine, link or advertisement
  • the browser and device you use.

We use this information to learn:

  • what kinds of information people are looking for
  • how our websites or applications are being used
  • how we can improve your experience.

This information does not identify you personally.

By using our websites and applications, you agree that we can collect and use this data.

Cookies

A cookie is a small piece of data that a website can transfer to your computer hard drive for record keeping. We may use cookies to help you access and use our site and improve the service we offer.

The use of cookies in this way is widespread and commonly accepted by the internet community. You can set your browser to disable cookies. However, you may then be limited in your use of some areas of the site.

Google Analytics

We use Google Analytics to collect information about how people use our websites. We use this information to help us understand user needs so that we can offer a better user experience.

Google Analytics uses cookies to collect information about which pages you visit, how long you are on the site, how you got there and what you select. Information collected by the cookies is transmitted to and stored by Google on servers in the United States.

By using this website, you agree to Google processing your data as described in Google’s Privacy Policy and for the reasons outlined above. You can opt out of Google Analytics if you disable cookies, disable JavaScript, or use Google's opt-out service.

Email management

We will only record your email address and other personal information if you provide it to us.

Your email address will be used to send you a response. The email address is stored in a secure area and only forwarded to appropriate staff, so they can respond to you.

Your email address may also be used to:

  • add you to mailing lists to send you relevant information about our work, products and/or services
  • measure email campaign performance
  • evaluate your use of our websites.

You can opt out of any mailing list if you choose the 'unsubscribe' service.

Online transactions

When you perform an online transaction, we update our databases and store transaction information for audits and future transactions.

Only authorised Department personnel who need to help you with your transaction can access this information. We will never sell or share your name, address, credit card information or personal information to any other person, company or organisation without your consent. However, we must cooperate fully when we are required by law or legal process to disclose information.

All information is securely transmitted using standard encryption processes.

Data security

Sending information over the internet comes with some risk, just like anything online. You should consider whether you are comfortable with the potential risks before submitting any personal information online.

If you are uncomfortable using our website, contact us for other ways to get information or transact business with us.

More information

For more information, please see our security statement.

If you have any questions about our privacy statement, please contact us.