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ePlanning will take South Australian planning online

The PDI Act 2016 provides for the new SA Planning Portal, a one-stop shop website for information, online services and community participation relating to the South Australian planning system.

South Australians will now have the planning information they need at their fingertips, and will be able to access the planning system 24 hours a day using their computer, phone or tablet.

Completed In progress Pending
  • SA Planning Portal Phase 3.0 redesign released

    Completed March 2018

  • SA Planning Portal Phase 2.1 redesign released

    Completed November 2018

  • SA Planning Portal Phase 2.0 redesign released based on customer needs

    Completed March 2018

  • External stakeholder workshops with Portal customers to scope needs

    Completed November 2017

  • Council Connect engagement space released

    Completed October 2017

  • New consolidated Public Register released

    Completed May 2017

  • SA Planning Portal Phase 1.0 launched

    Completed December 2016

  • State Planning Commission website launched

    Completed June 2017

ePlanning will take the South Australian planning system online and will allow South Australians to:

  • lodge development applications online, using a single application form
  • easily monitor and track progress of development applications online
  • receive decision notices electronically – and get faster approvals
  • gain 24/7 fast access to searchable and reliable planning information, publications, maps and data
  • easily access the latest planning news and updates
  • access online planning policy and spatial map information online
  • submit and track Planning and Design Code amendments online
  • check the online register of accredited professionals
  • use online help tools such as:
    • an interactive building with click and view areas to highlight what is exempt from requiring approvals
    • a questionnaire to check if an application needs to be submitted and, if so, the associated planning policy

The following ePlanning services are available now as part of the modernisation of South Australia’s planning system:

The following ePlanning services are currently under development as part of the ePlanning program: 

  • Replacing the Electronic Land Division Lodgement system with a new, easy-to-use system which will include additional features
  • Online lodgement for development applications
  • Online enquiry tools such as a questionnaire and an interactive building and spatial maps
  • Online solutions to support the new Planning and Design Code
  • Updating the public register to enable development applications to be viewed spatially on a map.

Please continue to ask us questions on ePlanning on either Council Connect or by emailing us at

Can councils still undertake assessments in existing systems, or are assessment tasks undertaken completely within ePlanning?

Assessment of all development applications will be undertaken solely within ePlanning, with no duplication in a council system. ePlanning will be the single source of truth for all applications lodged under the PDI Act.

Will ePlanning have a record management system and capture the documentation of an assessment, or will council need to store documents on their own records management system?

Records management will be supported by ePlanning with no need for councils to duplicate records within their system.

Yes. Both planning and building consents will be undertaken within ePlanning, enabling end-to-end processing of a development application in one location. Mandatory notifications will be included in the workflow, along with other processes, until certificate of occupancy is attained.

Will building rules assessment be undertaken in ePlanning along with mandatory notifications?

Will ePlanning decide which category of assessment an application falls within?

Depending on the entry criteria in ePlanning (for example, selecting a parcel of land, or nominating a specific type of development, such as a shed) answering a series of criteria-based questions will return a suggested pathway for users, along with the relevant rules according to the Planning and Design Code. This will then be verified and confirmed by the relevant authority prior to lodgement.

Will assessments be undertaken in hard or soft copy?

The PDI Act supports a digital approach to assessment, with information filed and stored in ePlanning, accessed via the SA Planning Portal platform. Application assessment should be undertaken electronically, with business processes supported by technology.

Can applications be lodged in hard copy format?

If an application is submitted in hard copy format to council, council is responsible for converting the submitted information into an electronic format and uploading it to ePlanning to ensure all applications are assessed and recorded electronically.

Will ePlanning integrate with an existing council system?

No. Assessment will be wholly undertaken in ePlanning. There is no potential for technology integration in order to be able to undertake full end-to-end assessment of applications.

Will councils be able to maintain their own users within the system?

Yes. A council will have the ability to assign various user roles to officers within the council. This may include assessment officers, team leaders, administration officers etc. This will assist councils to maintain their own applications within a team hierarchy to ensure structured outcomes.

Can an officer see all their files and their status, and can they limit accessibility to certain information?

Each user will have an individualised account where they can track and interact with their own applications. This will show assessment timeframes, current status and other critical functions and information related to application assessments. Only certain pieces of information will be available to members of the public. Legal advice, for example, can be maintained confidentially.

Will a council, or council officer, be able to generate reports about specific activities as part of application assessment?

ePlanning information will be located in one place, which means more efficient, easier monitoring and reporting. This also allows for significant improvements to information collected and the sort of reports that can be generated. This is particularly useful for external agencies such as the ABS and SVO, for example, who require regular, detailed information about assessment of applications.

Page last modified Thursday, 7 February 2019