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COVID-19 impacts to service

CONNECT - Message from the Chief Executive

20 July 2021

Updated on 22 July 2021

Public Transport

Please be advised that all services on route 823 (Crafers to Cleland Wildlife Park), After Midnight bus services and the City Connector (free City/North Adelaide routes 98A, 98C, 99A, 99C) will not operate during the COVID-19 lockdown.

Remaining Adelaide Metro bus, train and tram services will continue to run to assist essential workers.

Preparations are ongoing to support the roll-out of QR codes for passenger transport services including public transport, taxi and ride share operators.

The Department for Infrastructure and Transport is working with the Department of the Premier and Cabinet, SA Health and operators to ensure the QR code roll-out can be implemented as quickly and efficiently as possible.

Service SA Centres and Vehicle Inspections

Service SA will remain open to support essential services only at a reduced number of sites: Regency Park, Marion and Gawler centres, and the Accreditation and Licensing centre at Mile End will be open. All regional centres will remain open. The Service SA contact centre will also remain open. As per the stay-at-home order, if your transaction is not essential, please delay your visit to a Service SA Centre.

Check if you can complete your transaction online at www.service.sa.gov.au or call the Contact Centre on 13 10 84.

Services that will be suspended include licence and marine testing, Rider Safe courses, and practical driving assessments.

Essential services are transactions that:

  • are required within the next 7 days, and
  • have financial implications if they’re not completed, or
  • are required to support your ongoing employment, or
  • have legal implications if they are not completed.

Additionally, the Department for Infrastructure and Transport’s motor vehicle inspection services will only be available for heavy vehicles at Kateena Street, Regency Park.

Service SA is endeavouring to contact affected customers with services booked and we thank customers for their patience. Online services remain available.

Reminder to Road Users

In line with updated COVID-19 directions, the Department for Infrastructure and Transport (DIT) is preparing for construction on a number of essential state infrastructure projects to recommence from Monday, 26 July, to ensure their integrity and safety. Non-essential construction activity remains on pause.

If you need to travel to access essential services, please be mindful that many construction and roadworks sites will continue to have speed and lane restrictions in place even though workers may not be on site. Reduced speed limits remain in place due to changed road conditions. If you need to contact us regarding major project works, please contact 1300 794 880 or email dit.communityrelations@sa.gov.au.

Please continue to Think! Road Safety and take care when travelling through these sites, and always follow all traffic management in place.