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Emergency Maintenance

This section provides contact information for emergency breakdown maintenance using the AGFMA hotline:

Emergency Building Maintenance (AGFMA sites)

There is a 24 hour, 7 days a week Hotline to meet the emergency breakdown and maintenance requirements of customers in metropolitan Adelaide and some country areas.

Region S  (Facilities Services):  1300 316 277                     (previously  8226 5293)
Region C  (Spotless):  1300 319 055                                     (previously 8226 5295)
Region N  (Spotless):  1300 342 911                                     (previously 8226 5296)
Country (Facilities Services): 1300 116 336

Urgent maintenance tasks include:

  • automatic doors & door locks;
  • blocked drains & leaking taps;
  • air conditioning repair;
  • gas & electric hot water services repair;
  • glass replacement;
  • graffiti removal;
  • hoists & lifts;
  • lighting, power outlets & switches;
  • paving & asphalt repairs;
  • roofing, gutters & down pipes; and
  • security alarms.

Hotline request form

For sites that have transitioned into the new Across Government Facilities Management Arrangements (AGFMA):

Hotline Request Form (AGFMA) [PDF]

Emergency Building Maintenance (non-AGFMA sites)

Facilities Services provides services through its eight country offices - Berri, Clare, Mount Gambier, Murray Bridge, Port Augusta, Port Lincoln, Port Pirie and Whyalla.

Contact details for each Facilities Services office

The service is provided through a network of preferred contractors with the emphasis on using local contractors.

After hours phone:  1300 182 032

Hotline request form

For sites that have not transitioned into the new Across Government Facilities Management Arrangements (AGFMA):
Hotline Request Form (non-AGFMA)
[PDF]