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Across Government Facilities Management Arrangements (AGFMA)

The Across Government Facilities Management Arrangements are an integral part of the South Australian Government’s commitment to the maintenance, management and improvement of government building assets that underpin essential community services.

The arrangements enable the Government to identify the range of work that needs to be done, negotiate a fair price, manage risk, appropriately maintain public records and ensure that the work is completed to the required standards.

Independent reviews and assessments of the arrangements since their inception have supported that they are effective in achieving the key objectives of delivering quality, managing risk, and minimising costs for the whole of Government.

The Government has entered into a new FM arrangement (Facilities Management Services for Metropolitan Adelaide Region C & N and Facilities Management Services Framework Region S & Regional South Australia) under which full services commenced on 1 July 2015 and have the potential to continue until 30 June 2024. Under the new arrangement the FM Service Providers will provide agencies with a range of effective and cost efficient FM services.

Cabinet’s approval to enter into the new FM arrangements included the determination that all agencies participating as at 30 June 2015 are bound by the new arrangements.

Key documents

Facilities Management Brochure (2015-2024) [PDF]

This document provides an overview of the FM Services Arrangements, services provided, benefits of participation and roles and responsibilities of the parties within a contract based on collaboration.

Facilities Management Services Arrangements - Agency Work Procedure Manual [PDF]

This document details operating procedures for South Australian Government employees (Agency Representatives) responsible for the ordering, monitoring, acceptance and approval for payment of facilities management (FM) services under the across-government Facilities Management Services Arrangements.

Facilities Management Services Arrangements - Service Level Guidelines [PDF]

This Service Level Guideline (SLG) presents information about the services to be provided to participating agencies and clarifies the roles of the agencies and their representatives, DPTI and its representatives, the FM Governance Group and the FM Service Providers in providing quality facilities management services to all the participating agencies' sites.

Strategic Asset Management Framework (SAMF) [PDF]

This document is intended to act as a guide for managing South Australian government buildings.  It has been updated to align with recognised best practice, including the AS ISO 55000-55001 suite of standards for Asset Management Systems.  The SAMF can be used as a reference document for agencies who wish to develop asset management practices to support them in managing assets appropriately, efficiently and effectively.


AGFMA – Annual Inspection, Testing and Audit Plan Guidance Note [PDF]

The purpose of this note is to provide guidance to the FM Provider and the Agency in regard to preparing the Annual Inspection, Testing and Audit Plan (Annual Plan), in particular in determining which Designated Locations and Nominated Assets are subject to a physical inspection as an input into the Annual Plan.

AGFMA in Scope / Out of Scope Building Maintenance Guide [PDF]

The purpose of this paper is to provide guidance on what plant and equipment items should be maintained and/or repaired through the Facilities Management (FM) Services Arrangements - more commonly referred to the Across Government Facilities Management Arrangements (AGFMA).

AGFMA Issue Resolution Guide

This Guide sets out the suggested process for Agencies, the Facility Management Service Provider and the AGFMA Section (as Administrators of the arrangement) should an issue arise, ranging from local concerns to larger matters.

AGFMA – Guideline - Notification of Decommissioned, Demolished or Disposed Assets

The guide documents the improved process of sharing the schedule of decommissioned, demolished or disposed plant and equipment / building fabric with the FMSP as part of commencement of any capital works project performed by DPTI-Infrastructure Delivery.

Terms of Reference

FMGG - Terms of Reference [PDF]

This document describes the terms of reference for the Facilities Management Governance Group (FMGG) who provide ongoing coordination and oversight of services and outcomes of the AGFMA. The FM Governance Group will be chaired by a Senior Executive of DPTI and all agencies participating in the AGFMA are to be represented.

SAMF - Terms of Reference

The Strategic Asset Management Working Group is an across government group established to provide a forum to enable agencies to share knowledge, experience and resources to assist in promoting and developing a consistent approach to asset management across government primarily for building and property assets.  The terms of reference were adopted in September 2017.

Strategic Asset Management (SAM)

In addition to the AGFMA section’s contract management and administrative responsibilities for the across government spend of over $200m pa in building maintenance, property services and small construction, the AGFMA section provides an advisory service to across government agencies on asset planning systems and frameworks.

This section includes information on best practice asset management policy, strategy, frameworks and plans for use across government using industry practices. Over time, documentation in this section will reference contemporary practice standards such as the ISO 55000 Asset Management Suite of Standards.

AGFMA Information Systems

The AGFMA asset management information systems are the IT systems that support the flow of job requests, job data and capture information that help you in managing your assets.

Although many IT systems exist, this section focuses on two client facing systems:

Click here for more detailed information and training material on our information systems

Client Services

The AGFMA section offers a range of services to support your asset management needs.

The agency client services section addresses topics such as:

  • Which support services your Contract Managers provide;
  • Information on the AGFMA Hotline and how they can assist you with raising job requests; and
  • What quality assurance processes are in place to check service delivery compliance.

In this section you can review the technical services that determine how plant, equipment and building fabric should be maintained for your site.


With communication being paramount in any organisation, the AGFMA section is committed to providing our client agencies with the most up-to-date and relevant information. Typical topics found in our newsletters include industry updates, recently completed FM projects, changes to preventative maintenance best practice, innovation, system enhancements, and team news.

Click here to view our newsletters.

Online Forms

Our clients most used forms are listed here.

This section is to assist our clients in accessing commonly used forms. Whether you need access to our SAMIS, FAMIS and Cognos systems or advise us of Designated Location changes you will find the request forms here. You can also find our training request forms and the AGFMA Hotline job request form too.

Contact Us

Our contact us page provides you with useful contact details including our Business System Service Desk (8am - 5pm) and AGFMA section employees. Attached to this link is our functional structure chart and includes a summary of the roles and responsibilities of team members.