DPTI Matters - 15 March 2019
A word from the Chief Executive
From our customers
It is great to receive feedback from our customers. One customer has taken the time to recognise our staff after being helped across multiple platforms this week.
After leaving a question on Facebook, her query was passed on to Service SA. The customer reported she was quickly contacted by Jade, who did the very thing we’ve been talking about recently, took ownership and followed up, stepping the customer through setting up a My SA Gov account and completing the transaction.
“Not only did I avoid having to drive from Mount Barker to Mitcham and wait who knows how long in line, I avoided having to pay a late fee (it was the last day to pay) and I now have an account and can see all the different things I can do online myself,” the happy customer wrote.
Another of our customers has recognised efforts on the Blackwood Roundabout Project.
She wrote: “although the project is not completed as yet with a due date late April , the whole area is looking great!
“Congratulations to you and your team for how the project has moved so quickly this year. My husband and I use that roundabout at least twice every day. From the customer’s perspective, everything appears to being managed smoothly and without fuss. Communications has also been excellent … All very impressive!”
Well done to all involved.
DPTI is celebrating Harmony Day a little early, on Monday 18 March, with a special shared lunch, complete with entertainment.
This is a great chance for staff to meet other people in our department and celebrate the diverse workforce that contributes to our success.
Participants are invited to take a plate that represents their culture and join the fun.
The Building Projects Unit has done a great job to successfully complete the $250 million Science, Technology, Engineering & Mathematics (STEM) Program on behalf of the Department for Education.
The program team, led by James Macdonald, delivered upgraded facilities across 137 metropolitan and regional schools over two years, on time and on budget.
All 137 primary, secondary and R-12 schools now provide dedicated and modern learning environments for more than 75,000 students, which equates to over 45% of the student population in public schools.
Following directly on from this massive achievement, the team has already commenced the next capital initiative on behalf of the Department for Education, to deliver over $850 million worth of school upgrades across nearly 100 schools that include works to accommodate the transition of Year 7 students to high school in 2022.
Last week the Northern Connector Project team celebrated International Women’s Day with a morning tea, marking the day’s theme of #BalanceforBetter.
The project is certainly helping to put the theme into practice, with about 30% of all positions filled by women, which is more than twice the national average of 14%. This includes roles across all areas, including civil and environmental engineering, operation of heavy machinery, safety, financial and contractual administration.
Well done to the team on its success in striving to build a gender-balanced workplace.
Northern Connector Project team members celebrate International Women’s Day.
Funding for an upgrade to the Goodwood, Springbank and Daws Road Intersection upgrade was announced over the weekend.
The $35 million project is jointly funded by the Australian and South Australian Governments and will consist of an upgrade to the existing staggered T intersection, including extra lanes and extra storage capacity for turning lanes.
The upgrade will improve safety and travel time for users of this crucial intersection.
The important work of engaging with the local community has commenced, including support at a public forum led by the Minister’s Office, which was attended by around 100 interested stakeholders.
There will be continued engagement as this important project progresses in the coming months.
If you were at the Adelaide Cup on Monday, you may have seen a vastly different picture to the one below. Our Friday Flashback photo shows part of the crowd at the event back in 1919.
SLSA PRG 280/1/25/186