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DPTI Strategic Plan 2016-2020

Our Purpose

  • We work as part of the community to deliver effective planning policy, efficient transport, and valuable social and economic infrastructure that will improve the lives of all South Australians every day.
  • We are one business, best in class, delivering for our residents and growing our economy.
  • We embody simplicity, effectiveness and accountability.

Our Approach

  • Listen, Partner, Innovate

Our Strategic Objectives

DPTI delivers growth and prosperity through innovation, contributing to the State’s Economic Priorities and making South Australia the best place to live, visit and do business.

DPTI shapes South Australia’s liveability and sustainability by delivering integrated and mutually-reinforcing land-use, built form and integrated transport outcomes.

DPTI fosters community and business input leading to simpler, faster and more efficient customer-focused services, and contributes to Open Government outcomes by increasing the availability of information and transparency in decision making.

DPTI plans, develops, operates and maintains South Australia’s infrastructure assets to improve liveability and productivity and drive the State’s further economic growth whilst providing better value from investment.

Services are delivered by a diverse, innovative, responsive and high performing workforce that operates within optimised systems and operations, and continually seeks to increase productivity and streamline customer access to services.


Growth and job creation

DPTI delivers growth and prosperity through innovation, contributing to the State’s Economic Priorities and making South Australia the best place to live, visit and do business.

Outcomes

  • Unlocked development potential
  • Doing business in South Australia is simplified
  • Attraction of new business
  • Greater innovation and adaption to change
  • Increased capacity of regional businesses to deliver social outcomes
  • Open data that facilitates investment and business decisions
  • Increased capacity and participation of businesses owned by Aboriginal and Torres Strait Island people
  • Increased capacity of local government to deliver community outcomes

Measures of progress (basis for KPIs)

  • Increased direct and indirect job creation
  • Simplification of DPTI’s legislative framework
  • Increased investment in innovation-based projects
  • Reduced decline in regional population levels
  • Increased use of data sets released through Open Data programs
  • Increased participation of businesses owned by Aboriginal and Torres Strait Island people in DPTI projects

Enhanced liveability and connectivity between people and places, business and markets

DPTI shapes South Australia’s liveability and sustainability by delivering integrated and mutually-reinforcing land-use, built form and integrated transport outcomes.

Outcomes

  • Compact, walkable, mixed-use neighbourhoods and communities with more housing close to transport, jobs and services
  • Healthy, well-designed neighbourhoods with a diversity of housing options
  • Improved transport safety
  • Accessible public transport services
  • More reliable and efficient movement of people and goods
  • A carbon neutral CBD for Adelaide
  • Integrated transport choices and services that shape communities, environments, cities and regions, and meet the needs of the entire community

Measures of progress (basis for KPIs)

  • A more compact and sustainable capital city
  • More efficient and reliable movement of people
  • More efficient and reliable movement of freight
  • Improved transport safety
  • Optimal range of seamlessly integrated travel and transport choices
  • Improved accessibility of the public transport network
  • Increased safe and active travel options
  • Reduced carbon footprint of Adelaide’s CBD

Community-focused and customer-focused services

DPTI fosters community and business input leading to simpler, faster and more efficient customer-focused services, and contributes to Open Government outcomes by increasing the availability of information and transparency in decision making.

Outcomes

  • Improved community involvement in decision making
  • Improved customer experience
  • Improved information to customers
  • Responsive and streamlined engagement with customers
  • Services that meet customer expectations
  • Improved services to remote and outback communities
  • Improved and better coordinated services to Aboriginal and Torres Strait Island people
  • Improved access to quality recreation and sport opportunities
  • Co-ordinated services with partners across government, private and not-for-profit sectors

Measures of progress (basis for KPIs)

  • Increased access to services
  • Increased customer satisfaction
  • Increased community engagement in decision making
  • Increased participation in organised sports
  • Increased partnering across government, private and not-for-profit sectors

Maximised use and return on infrastructure

DPTI plans, develops, operates and maintains South Australia’s infrastructure assets to improve liveability and productivity and drive the State’s further economic growth whilst providing better value from investment.

Outcomes

  • Improved prioritisation of investments, with a focus on infrastructure that brings the greatest community benefits
  • Best practice governance of planning and delivery of infrastructure
  • Improved and sustained performance and useability of infrastructure assets
  • Best practice asset management
  • Reduced carbon footprint in the delivery, operation and maintenance of assets
  • Improved partnerships with all tiers of government for infrastructure maintenance and delivery
  • Improved design outcomes for fit-for-purpose assets

Measures of progress (basis for KPIs)

  • Reduced long-term operational, maintenance and
  • replacement costs
  • Achievement of benefits for all investment
  • Increased partnering for infrastructure maintenance delivery
  • Measurement of and reporting to stakeholders on benefits from programs of work
  • Reduced carbon footprint of assets

Optimised, safe and effective operations and workforce

Services are delivered by a diverse, innovative, responsive and high performing workforce that operates within optimised systems and operations, and continually seeks to increase productivity and streamline customer access to services.

Outcomes

  • A safe workplace
  • A more diverse workforce, reflecting South Australia’s diverse community
  • Increased cultural competency of the workforce and a culturally safe workplace
  • Improved capability of employees to innovate, be responsive and perform at a high level
  • A positive, innovative, flexible, employee-friendly work environment
  • A department that is more efficient, collaborative, innovative and connected to its customers
  • More opportunities for customer and stakeholder ideas to influence processes, products and services

Measures of progress (basis for KPIs)

  • Increased work opportunities
  • Increased diversity of the workforce
  • Improved workplace safety
  • Increased participation in cultural competency programs
  • Increased customer satisfaction
  • Increased functional alignment of the business